DELTA AIRLINES
In-Flight Entertainment System
CHALLENGE
Delta's IFE was outdated. Virgin America was making headlines with its' new IFE system, which allowed seat-to-seat chat and food ordering service.
We were challenged with creating a product that would revolutionize the In-Flight entertainment industry
SOLUTION
After a lot of research on different systems (passengers take a lot of pictures of IFE's when they go on trips, which made our life easier), we designed a system that, on top of the regular movies + games + music channels, allowed for:
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Contextual Advertising banners (which paid for the integration)
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In-flight magazine exchange
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Chat-to-chat -but only with approved members traveling together
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Content share
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A dedicated kid's channel, with customizable look & feel.
RESPONSIBILITIES
I was responsible for Strategy (with focus on "big ideas", UX and Visual Design), Information Architecture, Documentation, User Testing and QA
Wireframes

User flows (per channel)

Annotated Templates

